Help Center

Visit our pricing page and select the plan that best fits your business. You can start with a free trial to explore all features before committing.

Yes! CleanScale supports importing customers from CSV files. During onboarding, you'll have the option to upload your existing customer list.

We offer a 14-day free trial with full access to all features. No credit card required to start.

No, there are no setup fees. You only pay the monthly or annual subscription fee for your chosen plan.

When creating a job, select the "Recurring" option and choose your frequency (weekly, biweekly, monthly). CleanScale will automatically create future appointments.

Yes! The CleanScale mobile app shows employees their daily and weekly schedules, with job details, customer information, and navigation to the address.

CleanScale automatically detects scheduling conflicts and warns you before booking. You can also view team availability to find open time slots.

Yes, with our Customer Portal feature, customers can request appointments, view their upcoming jobs, and manage their account.

After completing a job, click "Create Invoice" from the job details. Review the line items, add any notes, and click "Send" to email it directly to your customer.

CleanScale integrates with Stripe to accept all major credit cards, ACH bank transfers, and Apple Pay/Google Pay.

Yes! Customers can save a card on file for automatic charging after each completed job, or set up recurring billing for subscription-based services.

Yes, CleanScale syncs with QuickBooks Online for seamless accounting. Invoices, payments, and customer data sync automatically.

Yes! The CleanScale mobile app is available for iOS and Android. Employees can view schedules, clock in/out, take job photos, and update job status.

The app caches your daily schedule so you can view jobs even without internet. Data syncs automatically when you reconnect.

Employees can clock in and out directly from the mobile app. GPS verification ensures accurate time tracking at job locations.

Yes! The mobile app allows employees to take and upload before/after photos for each job, which are stored in the job record.

Go to Settings > Subscription to change your plan. Changes take effect at your next billing cycle, and we'll prorate any differences.

Yes, you can cancel anytime from Settings > Subscription. You'll retain access until the end of your current billing period.

Go to Team in your dashboard and click "Add Team Member". Enter their email and role, and they'll receive an invitation to join.

Absolutely. CleanScale uses bank-level encryption (256-bit SSL), and all data is stored securely on Cloudflare's global network.